Email support@calclikai.com with your question. Include screenshots if possible.
Email privacy@calclikai.com with "Delete my account" in the subject. We delete within 30 days.
All Premium purchases go through Apple's App Store or Google Play, so refunds are handled by them directly, not by us. For iOS: request a refund at reportaproblem.apple.com. For Android: request a refund via the Google Play Store app (Order history → find Calclik AI → Request a refund), or contact Google Play support. If you need help either way, email billing@calclikai.com and we'll point you in the right direction.
The AI misidentified my food. Tap the meal on the Home screen → "Correct meal" → edit the name and macros.
I can't see my streak. Log at least one meal today — the streak refreshes from the last logged day.
Voice doesn't work in Expo Go. Voice logging needs the published app (App Store / Play Store build) or a development build. It does not work in the browser preview.
Payment failed. This is handled by Apple's App Store or Google Play, not by us directly — check your payment method is valid in your App Store / Play Store account settings and try again.